FAQ
Common questions about ordering dice, shipping, returns, and free Dice Cove tools.
Browse dice sets and accessories, choose a variant (such as color), and add it to your cart. Open the cart when you are ready, then continue to checkout to enter shipping and payment details and place your order.
No — guest checkout is available. Creating a customer account makes it easier to track orders, save addresses, and manage returns next time.
Checkout supports major cards and digital wallets for your region — typically Visa, Mastercard, American Express, Apple Pay, Google Pay, and PayPal where enabled.
Orders over $50 include free standard shipping where that offer applies. Smaller orders show a flat or calculated shipping rate at checkout before you pay.
Most packages arrive within 5–12 business days after shipment. Exact estimates appear at checkout and in your shipping confirmation email. See Orders & Shipping for tracking and destination details.
Start a return within 30 days of delivery via your order email, customer account, or Help & Contact. Unused items in original condition are eligible under our return policy.
After we receive your return, refunds are issued to the original payment method and usually settle within 5–10 business days, depending on your bank.
Yes. We sell new dice sets and accessories. Product pages describe materials, size, and what’s included so you know what arrives in your dice bag.
Selected sets unlock a matching look in our free online dice roller. After purchase, use the roller on Dice Cove to apply the skin tied to your set’s colorway.
Try the Dice Finder for material, budget, and style filters, or contact us via Help & Contact with what you need — we will point you to the closest set or accessory.
